Help Desk Software for Enterprise - LiveAgent
Boost enterprise efficiency with LiveAgent, the #1 rated help desk software. Streamline support, scale easily & start a 30-day free trial now!
5 min read
The right fit for agency business
Fully scalable, adaptable & customizable to your needs.
No setup fee
Customer service 24/7
No credit card required
Cancel any time
Help desk software for agencies
Capture your client's attention by dramatically reducing their operational tasks with LiveAgent, the most reviewed and #1 rated help desk software for SMBs. Stay closer to your business customers and help them grow faster with LiveAgent.
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30%
Generate more revenue
Create memorable customer experiences that boost revenue.
16x
Boost customer value
Make more sales by keeping your customers loyal to your brand.
97%
Improve satisfaction
Delight your customers with lightning-fast responses.
Scale-up
Scale-up without problems
Marketing, HR or web development agencies are usually the ones that are spread around the internet the most. Therefore it's very easy to calculate ROI from streamlined customer service software solution. LiveAgent is heavily used by agencies for their own business development, making it very easy and quick to answer proposal request. They are also using it for their clients and from our experience, they are happy with how quick can LiveAgent be implemented.
Live Chat
Utilize live chat
Live chat was often considered to be only for big companies with a lot of requests. Not anymore. We are living in the era where everyone is demanding answers straight away and that's where implementing live chat software can make your company successful.
Universal Inbox
Merge your points of contact
Raise your hand if you like Gmail. Huh, all hands up? Well, make some space for universal inbox by LiveAgent and discover the power of centralized hub for your communication. Everything is sorted neatly by priority with its own ID and additional customer details. So, who likes universal inbox?
Awards
Happy customers are the best customers
We offer concierge migration services from most of the popular help desk solutions.
Benefits
How will your agency benefit from implementing LiveAgent?
Keep your customer service organized, save time and money, and ensure high customer satisfaction with LiveAgent.
- Organize customer queries
Keep your universal inbox organized by automatically routing customer queries to appropriate departments and agents.
- Save time and money
Save time and money by minimizing the number of tools you use to provide excellent customer service.
- Keep satisfaction high
Ensure your customers are happy with your service by analyzing agent performance ratings on a regular basis.
Multi-Client Management
Keep an eye on multiple clients
LiveAgent is often used by agency businesses that manage their clients with built-in departments and they love to use the solution for the clients as well. Implementing multi-channel solution helps clients reducing spread around the internet, making it easy to stay on the top of all the requests & past conversations with their customers and prospects.
Automation
Save time doing repetitive tasks
No more manual work and separated communication channels that makes it hard to stay on the top of the requests and daily administrative tasks. Whether you want to use LiveAgent for own communication with clients or to implement it for them, you will get rid of usual problem of operational overload caused by routine operational tasks. Solve these issues by using complex help desk solution with live chat, customer portal, forums or with advanced ticketing sequences.
Availability
Increase your availability
Imagine offering higher availability with less time spent. It's all possible now with the implementation of LiveAgent into your clients processes. Optimize the workflow by harnessing the power of universal inbox, combining several communication channels and deploying advanced automations. The true multi-channel help desk software will give you in average 15 more hours per week, which you can utilize to focus on new clients and their needs.
Pricing
The most affordable help desk solution
LiveAgent's free plan offers free knowledge base amongst other features. With paid plan, you can get even more still for a reasonable price.
Small business
Affordable ticketing platform for smaller support teams
AI UNLOCKED
$15
per agent/month billed annuallyMedium business
A versatile and balanced plan for full-scale customer support
AI UNLOCKED
$29
per agent/month billed annuallyMOST POPULAR
Large business
An all-inclusive plan with all features and capabilities
AI UNLOCKED
$49
per agent/month billed annuallyThe leader in Help desk software
Deliver exceptional customer support across multiple channels and automate your customer service with LiveAgent.
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You will be in Good Hands!
Join our community of happy clients and provide excellent customer support with LiveAgent.
