We are on iOS

We are on iOS

Published on Jan 20, 2026 by Daniel Pison. Last modified on Jan 20, 2026 at 7:35 am
Mobile iOS App CustomerSupport

Full Customer Support in Your Hand

LiveAgent now offers a powerful iOS app optimized for iPhone 5 and later, enabling you to manage your entire customer support operation from your iPhone, iPad, or iPod touch. Whether you’re in the office, at home, or on the move, stay connected with your customers and never miss an important ticket or chat.

LiveAgent iOS app on Apple devices

Key Features of LiveAgent iOS App

Push Notifications

Get instant notifications about new tickets or ringing chats directly to your iPhone or iPad. Never miss an important customer interaction, even when you’re away from your desk.

Direct Customer Communication

Chat with your customers directly from the app. Respond to inquiries, provide support, and build relationships—all from your mobile device.

Ticket Management

Resolve, transfer, and respond to tickets with ease. Manage your entire ticket workflow from the palm of your hand.

Organized Ticket Views

Use your preset filters to organize and prioritize your tickets. Quickly access the tickets that matter most to you.

Complete Ticket Information

View tags, notes, and departments for every ticket. Get all the context you need to provide excellent customer support.

LiveAgent iOS app interface - Chat view
LiveAgent iOS app interface - Ticket management
LiveAgent iOS app interface - Notifications
LiveAgent iOS app interface - Ticket details

System Requirements

  • Compatible Devices: iPhone, iPad, and iPod touch
  • Minimum iOS Version: iOS 5.1 or later
  • Optimized for: iPhone 5 and later

Why Choose LiveAgent Mobile?

The LiveAgent iOS app brings the full power of our help desk software to your mobile device. Whether you’re managing a small team or a large support department, you can stay in control of your customer support operations from anywhere.

Benefits include:

  • Always Connected: Receive instant notifications and respond to customers in real-time
  • Full Functionality: Access all essential customer support features on your mobile device
  • Improved Productivity: Manage tickets and chats while on-the-go
  • Better Customer Experience: Respond faster to customer inquiries from anywhere
  • Seamless Integration: Works perfectly with your existing LiveAgent account

Get Started Today

Download the LiveAgent iOS app from the App Store and start managing your customer support from your iPhone or iPad. Log in with your LiveAgent credentials and you’re ready to go. No additional setup required.

Stay connected with your customers, resolve tickets faster, and provide exceptional support—all from your mobile device.

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Daniel oversees marketing and communications at LiveAgent as a member of the inner product circle and company top management. He previously held various managerial positions in marketing and client communication. He is recognized as one of the experts on AI and its integration into the customer service environment.

Daniel Pison
Daniel Pison
Marketing and Communication Strategy Lead

Frequently asked questions

What devices are compatible with LiveAgent iOS app?

LiveAgent iOS app is compatible with iPhone, iPad, and iPod touch. The app is optimized for iPhone 5 and requires iOS 5.1 or later.

What are the main features of the LiveAgent iOS app?

The main features include push notifications for new tickets and chats, direct customer communication, ticket resolution and transfer capabilities, preset filters for ticket organization, and the ability to view tags, notes, and departments for every ticket.

Can I manage all my customer support tasks from the iOS app?

Yes, the LiveAgent iOS app provides full customer support capabilities. You can chat with customers, resolve tickets, transfer tickets, respond to messages, and organize tickets using preset filters—all from your iPhone or iPad.

Do I need to be online all the time to use the app?

The app requires an internet connection to function, but you'll receive push notifications for new tickets and chats, allowing you to stay updated even when you're not actively using the app.

Is the iOS app included in my LiveAgent subscription?

Yes, the LiveAgent iOS app is available to all LiveAgent users as part of their subscription. Simply download it from the App Store and log in with your LiveAgent credentials.

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Join our community of happy clients and provide excellent customer support with LiveAgent.

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