Customer service news focused around help desk software and customer satisfaction. LiveAgent brings you tips and tricks for building loyal customer base and keeping your team productive.
Explore the top 10 live chat widgets for 2024 to enhance customer engagement with real-time assistance. Discover key features, benefits, and costs of each optio...
Discover the top AI chatbots for 2026—compare ChatGPT, LiveAgent, Gemini & more to boost business, support, and creativity! Find the best AI chatbot for your ne...
Black Friday is one of the busiest periods for retailers worldwide. From early-morning online rushes to last-minute deals, customer inquiries spike dramatically...
Discover how AI tools automate, enhance, and speed up support ticket responses—boosting customer satisfaction and agent efficiency.
Discover the 10 best help desk software for small businesses! Compare features, pricing, and pros to boost productivity and customer satisfaction.
Explore the top 15 Gmail alternatives for 2025, including LiveAgent, Zoho Mail, and Outlook, to enhance support performance, improve team collaboration, and boo...
Explore the best client portal software for 2025, including LiveAgent, Freshdesk, and SuperOkay. Compare features, pricing, and find the perfect solution for yo...
Discover the benefits, types, and top 25 CRM software for 2025. Enhance customer interactions, boost sales, and improve collaboration with the right CRM. Featur...
Discover the top 20 trouble ticket systems for 2025, designed to streamline customer support and improve issue resolution. The page reviews features, pricing, a...
Discover the top 10 Help Scout alternatives for 2025 offering superior features, integrations, and cost-effective solutions for your business.
Explore the top 15 remote help desk software for 2025, featuring reviews and benefits like improved satisfaction, cost savings, and enhanced security. Learn how...
Discover 11 knowledge management best practices for 2025 to enhance organizational efficiency. Key strategies include aligning KM with company culture, selectin...
Discover the top 20 benefits of knowledge management in 2025, including improved efficiency, increased productivity, innovation, and enhanced customer satisfact...
Discover the top 20 knowledge base examples for 2025, showcasing key features like mobile-responsive design, powerful search, and community forums. Learn the be...
Explore the top 8 customer service books focusing on writing skills and customer psychology from entrepreneurs like Sam Walton and Jeff Bezos. Enhance communica...
Discover 10 customizable marketing email templates to enhance customer acquisition and retention. Save time and boost ROI with pre-designed emails for lead gene...
LiveAgent offers an affordable way to integrate Twitter by allowing users to insert their own Twitter API, ensuring continued connection and cost-effective cust...
Master customer retention with 13 proven strategies, key metrics, and real examples. Boost loyalty, profits, and brand reputation today!
Warm leads have shown interest in your products, making them more receptive to marketing efforts, while cold leads are unaware and need more nurturing. Learn st...
LiveAgent now offers an iOS app optimized for iPhone 5, enabling users to chat, resolve tickets, and receive push notifications on-the-go. Compatible with iPhon...
Discover what customer insights are and how to use them to grow your business. Learn to gather, analyze, and leverage data for personalized marketing, improved ...
A sales playbook is a documented process for engaging with customers and closing deals. It's crucial for scaling sales operations, providing a repeatable system...
AI virtual assistants are intelligent tools using AI, NLP, and ML to automate tasks, personalize experiences, and enhance customer support. They streamline work...
Content planning is strategizing and organizing content to meet goals, involving audience research, content type selection, and a content calendar. It's vital f...
Conversational AI enables human-like interactions via text, voice, and messaging apps. Using NLP and machine learning, it offers multi-channel, real-time suppor...
Discover the top 5 AI chatbots of 2025 for writing, support, safe interactions, productivity, and SEO. Find your perfect chatbot now!
Shopify merchants often wonder whether AI chatbots can truly handle the growing volume of customer inquiries efficiently. Many ask if a chatbot can provide inst...
Discover LiveAgent 5.23! Enjoy PipeDrive integration, improved agent stats, desktop chat invites, Comm100 API updates & bug fixes.
Why Cart Abandonment Peaks During Black Friday Black Friday represents the biggest shopping event of the year, but it also brings the highest cart abandonment r...
Every year on Black Friday, retailers see a huge increase in customer interactions. Online stores often report about 57% more orders than usual during this time...
Integrating software is essential in today's business for data exchange, task automation, and unifying processes. Benefits include cost reduction, improved data...
Traditional customer support replies slow you down. Discover how LiveAgent's AI Answer Improver boosts speed, quality, and satisfaction!
Showing 181 to 212 of 212 results
Deliver exceptional customer support across multiple channels and automate your customer service with LiveAgent.
Join our community of happy clients and provide excellent customer support with LiveAgent.
