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LiveAgent + Slack: Finally together

Andrej Csizmadia

Andrej Csizmadia

Last modified on October 29, 2020 at 1:51 pm

la slack together

Slack is without a doubt the hottest communication tool out these days. We like to feel the same way about LiveAgent as well. It was only matter of time for these two services to come together in the form of simple, effective and useful integration.

We’d like to announce that with the latest release of LiveAgent, you can use our new plugin for Slack, completely free of charge! How does it work? What does it do? The integration plugin we offer will give you the option to automatically receive notifications in a selected Slack channel for:

– New ticket
– Open ticket (answer from a customer)
– Closed ticket

Interested? Setting everything up is dead simple. Just jump over our knowledge base where you’ll find all the guidance you might need or contact our support via live chat or email.

Andrej Csizmadia

Andrej Csizmadia

Growth Marketer

Andy is Growth Marketer at LiveAgent. Previously, he studied International Relations and Business Diplomacy and was active as a volunteer in the world's largest student run organization, AIESEC. Running, music and reading books are his favourite free-time activities.

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