How to Make an AI Chatbot: A Beginner's Handbook
Learn how to make an AI chatbot from scratch—step-by-step guide, key technologies, tools, and tips for beginners to get started fast!
9 min read
AI
Chatbots
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It is difficult to imagine modern tasks performance without the help of agile digital assistants – AI chatbots. Whether you are trying to automate daily tasks (like managing Excel tables), get help with customer support for your business, do research, or generate some elaborate images, they are available for you 24/7 and require minimal effort on your part to get things done.
In 2025 over 987 million people in the world are using AI chatbots, according to Demandsage , which is a pretty fascinating number that proves its superpowers in handling daily routine tasks. But with so many options out there, you might be wondering: what’s the best AI chatbot for your needs?
The best AI chatbots at a glance
Depending on the nature of tasks, you might be looking for the best AI chatbot for your business area. We’ve sorted top AI chatbots by area of use. Here are our top 5 picks among AI Chatbots.
Here’s an overview of top AI chatbots:
| Chatbot | AI Model | Best For | Strengths | Limitations |
|---|---|---|---|---|
| ChatGPT | GPT-4 (OpenAI) | Writing, coding | Strong in natural language, creative tasks, plug-ins | Some features require Pro subscription |
| LiveAgent AI Chatbot | GPT-4 (also supports 15+ other leading AI models) | Customer support automation | Seamless with helpdesk, live chat, ticketing, 24/7 automation | Focused mainly on support tasks |
| Claude | Claude 3 (Anthropic) | Long documents, safe interactions | Good memory, safe tone, high comprehension | Fewer integrations |
| Microsoft Copilot | GPT-4 (via Microsoft) | Office productivity | Deep integration with Microsoft 365 apps | Requires Microsoft 365 subscription |
| Semrush ContentShake AI | AI-powered by Semrush | Content creation, SEO optimization | AI-assisted content idea generation, SEO optimization, topic clustering | Primarily focused on content, not general chat |
ChatGPT – universal task automation
Launched by OpenAI in 2022, ChatGPT is your universal assistant to handle simple as well as more complex tasks, widely known worldwide for its accessibility. Its primary function was to understand and to generate human-like language outputs. Nowadays the latest models of ChatGPT can easily write content blogs, marketing materials, scripts, and aid you with creative idea making. It is also the best chatbot for translations, research, or even tutoring. ChatGPT efficiently assists students and researchers with STEM tasks, such as math analysis, equations, and evaluations.
Price: $20/month for ChatGPT Plus subscription.
Best suits for: general purpose, writing, coding, table generation, and idea generation.
Cons: limited functionality without Pro subscription.
LiveAgent AI Chatbot – flawless customer support
The LiveAgent AI Chatbot is a unique virtual customer support assistant that is integrated with Flowhunt as an AI provider. As a new feature of the LiveAgent helpdesk platform, LiveAgent AI Chatbot automates customer interactions, answers FAQs, replies to daily routine inquiries, and escalates complex queries to your customer support agents. Its competitive edge lies in grasping every potential lead via customer interactions. Whenever appropriate, LiveAgent AI chatbot will ask visitors to leave their contact information and automatically send you a summary of the conversation by email, ensuring you never miss a valuable lead.
You can try the LiveAgent AI Chatbot free for 30 days – no strings attached. It’s the perfect opportunity to explore its features, test real-time conversations, and see what makes it the best AI chatbot for customer support.
Price: Starting at $15/month for a Small plan.
Best suits for: 24/7 customer support, helpdesk automation, and lead generation.
Cons: limited to customer support operations.
Claude – safe interactions
Claude was released in 2023 by Anthropic with the emphasis on safety and long-context understanding. Although pretty similar to its competitor – ChatGPT, Claude is winning in terms of the speed of output. Its biggest competitive advantage is that Claude can handle very long documents – up to 200,000 tokens, which is an entire book or master thesis. Most chatbots (like ChatGPT-3.5 or Gemini) can only handle a few thousand words at once. But Claude 3 can read and work with entire books or long research papers in one go, making it the smartest AI chatbot for summarizing, analyzing, or answering questions about massive files. So, while many may ask, is ChatGPT the best AI?, the answer depends on your specific needs, especially if working with lengthy texts is your priority.
Price: starting at $20/month for ClaudePro subscription.
Best suits for: safe, harmless interactions, research papers, massive text processing, and generation.
Cons: less capable of handling creative tasks, occasional over-cautiousness.
Microsoft Copilot – enterprise-grade data management
Microsoft Copilot is a virtual assistant that went live with Microsoft first for enterprise users only. It’s integrated with Microsoft 365 office applications like Word, Excel, Outlook, PowerPoint, and Teams. It helps users write, analyze, summarize, and automate tasks – all using natural language. Powered by OpenAI’s GPT-4 model, with added layers of Microsoft’s enterprise-grade security, it can access your work agenda, such as mails, meetings or documents.
Price: $20.00 user/month for Microsoft Copilot Pro
Best suits for: office tasks, productivity and automation, data analysis, and meeting summaries.
Cons: privacy & security issues, limited customization.
Semrush ContentShake AI – automated SEO workflow
Semrush ContentShake AI is the best chatbot for marketers and businesses, looking to improve their SEO strategy by content optimization for search engines. Launched in 2024, this AI chatbot assists SEO professionals with keyword analysis and generates AI articles, based on keyword ranking. The tool helps generate unique content ideas based on current trends and search queries. It serves well for content brainstorming and developing a content strategy within marketing teams.
Price: $60/month.
Best suits for: content planning, article generation, SEO optimization.
Cons: high price, suggested SEO tactics might be irrelevant for more advanced SEO strategies.
What should I consider while choosing the best AI chatbot?
You should take into consideration several factors to decide what the best AI chatbot is for your business type. These aspects will help you narrow down your research: speed of output, tasks variety that an AI chatbot handles, price, Large language model (LLM), and sources linking. Each of the above described AI chatbots stand out in their own way with specific features. ChatGPT and Claude can help you deal with complex information interpretation in a safe and harmless way, while Microsoft Copilot makes your daily office tasks not that monotonous anymore. Semrush ContentShake AI excels in SEO operations and keeps you updated with current trends. If you’re looking for the best AI chatbot to automate customer support seamlessly, you might want to try LiveAgent AI Chatbot. The LiveAgent 30-day free trial gives you full access to set up a completely customized customer support chatbot, allowing you to experience the platform’s powerful features for free.
The bottom line on AI chatbots
Here’s the truth: your unique business needs should always stand forward, while choosing the best AI chatbot for your enterprise. Are you searching for workflow automation or creative ideas? Maybe you need to monitor or track your employees’ performance? Or to lighten your customer support agents’ daily workload? AI chatbot is the universal tool and solution to juggle between all these activities. In the end, which chatbot is best depends entirely on how well it aligns with your business objectives.
However, it’s important to remember that AI chatbots are here to assist, not replace. They excel at handling routine tasks, but they cannot replicate human thinking, cognitive processes, or strategic planning. These are the areas where human insight, creativity, and decision-making truly shine, and they are irreplaceable by technology. Even the best AI bot should be seen as a powerful support tool, not a substitute for human intelligence. At the end of the day, AI is a tool that supports humans, not one that replaces them.
