LiveAgent Monthly Updates: January Edition
Explore LiveAgent's January updates featuring revamped SLA functionality, new 'Closed' ticket status, keyboard shortcuts...
4 min read
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Browse every LiveAgent article by topic — support, CX, AI, product updates, and team productivity. Filter to find what matters most.
LiveAgent monthly updates: December edition
Discover LiveAgent's December updates: AI Answer Assistant, enhanced API, 'Closed' ticket status, unified timezones &...
4 min read
LiveAgent Monthly Updates: November Edition
Discover the latest LiveAgent updates in the November edition! Enhance your workflow with new shortcuts for Windows,...
3 min read
LiveAgent Monthly Updates: October Edition
Discover LiveAgent's October updates: error IDs for faster fixes, refreshed widgets, Tag Archiving, SLA refinements, AI...
3 min read
LiveAgent Monthly Updates: September Edition
Explore LiveAgent's September updates, featuring a revamped agent ranking, seamless Facebook message integration, smooth...
3 min read
LiveAgent Monthly Updates: August Edition
Explore LiveAgent's August updates including Agent Typing Detection, file attachments in forms, PHP 8.2 compatibility,...
5 min read
LiveAgent July 2023 Updates: Bug Fixes & Design Enhancements
Explore LiveAgent's July 2023 updates including bug fixes, design upgrades, better ticket visibility, secure email...
5 min read
LiveAgent Monthly Updates: June Edition
Discover LiveAgent's June updates with key fixes and improvements: better text contrast, email fetching, Facebook...
6 min read
LiveAgent 5.39 – Improvements and fixes
Discover LiveAgent 5.39, featuring SSO integration with Google, Microsoft, Facebook, and Okta, improved email parsing,...
4 min read
LiveAgent Monthly Updates: May Edition
Discover LiveAgent's May updates! Enhanced email behavior, fixed filters/tags, improved plugins & more for efficient...
4 min read
LiveAgent 5.36 – Improvements and fixes
Discover LiveAgent 5.36! Enhanced report permissions, call handling, email setup, and bug fixes for seamless customer...
3 min read
LiveAgent 5.35 – Another round of improvements and fixes
LiveAgent 5.35 update enhances user experience with asynchronous chat loading, new chat colors, and fixes bugs in email...
4 min read
LiveAgent 5.34 – Bringing a plethora of improvements
LiveAgent 5.34 update includes custom roles permissions logs, customizable ticket tabs order, improved status messages,...
5 min read
LiveAgent 5.32 – Design improvements and other fixes
LiveAgent 5.32 update enhances design and resolves issues like disappearing attachments, save button errors, and long...
3 min read
LiveAgent 5.31 – New chat theme and additional app improvements
LiveAgent 5.31 introduces a new Minimal chat theme, customizable colors, and enhancements in chat design, Facebook...
3 min read
LiveAgent 5.29 – We're bringing new interesting features
Discover LiveAgent 5.29! New features include custom roles, phone scheduler, ISO date format, Intercom migration plugin...
6 min read
LiveAgent 5.28 – focused on fixes and improvements
Discover LiveAgent 5.28! Boost workflow with fixes for email, tickets, & Facebook, plus new email group types & API key...
7 min read
LiveAgent 5.27 is available as of now
LiveAgent 5.27 update enhances call center features, configuration options, and fixes bugs for improved performance and...
4 min read
LiveAgent 5.26 – New features, improvements, and important fixes
LiveAgent 5.26 introduces a plugin search bar, agent/customer detail pop-ups, multiple attachment tabs, and a larger...
4 min read
LiveAgent 5.25 – New features, improvements, and important fixes
Discover LiveAgent 5.25 with new features, email improvements, security fixes, and enhanced functionality. Upgrade now...
3 min read
Get up to date about LiveAgent 5.24
Discover LiveAgent 5.24 with new features, Salesforce integration, enhanced tag sorting, and more. Sign up for a free...
2 min read
What's New in LiveAgent 5.23?
Discover LiveAgent 5.23! Enjoy PipeDrive integration, improved agent stats, desktop chat invites, Comm100 API updates &...
2 min read
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