"It's a cost-effective solution that can help you with a large amount of support requests via different channels. "
Say goodbye to slow, subpar software
Switch to LiveAgent & migrate your data from Bitrix24
Moving from Bitrix24 to LiveAgent?
Migrate to LiveAgent and get access to a great ticketing system that supports email, live chat, call center, customer portal, knowledge base and social media – Facebook, Twitter, Instagram, WhatsApp and Viber.
Try it for free
Bitrix24 vs LiveAgent Comparison
| Feature | LiveAgent | Bitrix24 |
|---|---|---|
| Ticketing | ✅ Yes | ✅ Yes |
| Live Chat | ✅ Yes | ✅ Yes |
| Call Center | ✅ Yes | ✅ Yes |
| Self-Service | ✅ Yes | ✅ Yes |
| ✅ Yes | ✅ Yes | |
| ✅ Yes | ✅ Yes | |
| ✅ Yes | ✅ Yes | |
| Viber | ✅ Yes | ✅ Yes |
| ✅ Yes | ✅ Yes | |
| Knowledge Base | ✅ Yes | ✅ Yes |
| Customer Forum | ✅ Yes | ❌ No |
| Automation and Rules | ✅ Yes | ✅ Yes |
| API | ✅ Yes | ✅ Yes |
| Interactive Voice Response (IVR) | ✅ Yes | ✅ Yes |
| Video Calls | ✅ Yes | ✅ Yes |
| Unlimited History | ✅ Yes | ✅ Yes |
| Unlimited Websites | ✅ Yes | ✅ Yes |
| Unlimited Chat Buttons | ✅ Yes | ✅ Yes |
| Unlimited Tickets/Mails | ✅ Yes | ✅ Yes |
| Unlimited Call Recording | ✅ Yes | ✅ Yes |
| Unlimited 24/7 Support | ✅ Yes | ✅ Yes |
Transfer your data today
LiveAgent is a fully featured multi-channel solution that can improve your help desk in multiple ways. We offer over 140+ features and over 100 integrations so you can provide the best possible experience for your customers.
Would you like to migrate on your own?
LiveAgent offers migration plugins for help desk software. Although we currently don't offer a Bitrix24 migration plugin, let us know if you're interested and we'll add it to our task list.
What kind of data can you migrate from Bitrix24 to LiveAgent?
- People
Migrate agents, admins, end users and customers with ease.
- Tags
Migrate all your department and ticket tags.
- Tickets
Migrate tickets, attachments, user fields, and ticket fields.
Ready to migrate from Bitrix24 to LiveAgent?
Have a look at some perks you get when you make a switch to LiveAgent
Outstanding customer service
24/7 support from our agents. We're there whenever you need us.
Ultimate help desk solution
Useful tools, more than 175 features and over 40 integrations. We have everything you need.
Increase savings and ROI
Get LiveAgent free forever or choose one of our three paid plans.
Choose your language
Choose one of 43 different translations. LiveAgent supports language adaptable widgets too.
Migrate your data from Bitrix24 today!
LiveAgent is the most reviewed and #1 rated help desk software for SMB. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers.
Small business
Affordable ticketing platform for smaller support teams
Medium business
A versatile and balanced plan for full-scale customer support
Large business
An all-inclusive plan with all features and capabilities
Testimonials
What our existing customers say about us
"It's a cost-effective solution that can help you with a large amount of support requests via different channels. "
"It's a cost-effective solution that can help you with a large amount of support requests via different channels. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress. "
"From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress. "
"With LiveAgent we're able to give our customers support wherever they are. "
"With LiveAgent we're able to give our customers support wherever they are. "
"We like to offer our customers the best support experience. That's why we chose LiveAgent. "
"We like to offer our customers the best support experience. That's why we chose LiveAgent. "
"I can recommend LiveAgent to anyone interested in making their customer service better and more effective. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"We find LiveAgent to be the best live chat solution by far. "
"The support team always responded promptly with quick to implement solutions. "
"The support team always responded promptly with quick to implement solutions. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"With LiveAgent we're able to give our customers support wherever they are. "
"We like to offer our customers the best support experience. That's why we chose LiveAgent. "
"I can recommend LiveAgent to anyone interested in making their customer service better and more effective. "
"We find LiveAgent to be the best live chat solution by far. "
"We find LiveAgent to be the best live chat solution by far. "
"From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress. "
"I can recommend LiveAgent to anyone interested in making their customer service better and more effective. "
"The support team always responded promptly with quick to implement solutions. "
Ready to Make the Switch?
Experience LiveAgent's powerful customer support platform with comprehensive features, 200+ integrations, and 24/7 support.


